News
Jun
19
June 19th, 2018 – Stats Processing Delay
Posted by todd on 19 June 2018 09:37 AM

[9:30 AM EST] – Stats processing stopped ~9 hours ago due a failed process.  This issue has now been resolved and stats processing is running normally again now.  We will update this post as the system progresses through the backlog of data.

[12 PM EST] – Stats processing is about halfway through the backlog at this time.  We will post one one more update when it’s fully caught up.

[5:15 PM EST] – Stats processing is now fully caught up and continues to run normally.


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Jun
15
June 15th, 2018 – Spotify Update!
Posted by todd on 15 June 2018 12:36 PM

Spotify has started adding new shows to their system again!  They have a backlog of about 2500 shows from us to get through and should be finished doing that by early next week.  Once that is done things will be back to normal with new shows being added a few days after submission.  Please remember to make sure to complete setup of the Spotify destination:  https://support.libsyn.com/kb/spotify/ otherwise you show will not be submitted to them.


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May
2
May 2nd, 2018 – Spotify Submissions
Posted by todd on 02 May 2018 02:53 PM

Due to higher than expected demand Spotify is doing work on their systems to be able to better handle the submission of new shows.  They are expecting this work to take approximately 4-6 weeks during which time they will not be accepting new shows.  Any newly setup Spotify destinations from now until the end of the month will still be submitted to Spotify but they will not be added to their system until early June.


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Apr
23
April 23, 2018 – Episode Release Delays
Posted by todd on 23 April 2018 07:08 AM

[7AM EST] – We became of aware of an issue with the release of episodes being delayed.  From our logs it appears this began occurring approximately 4 hours ago.  We have now resolved the underlying issue and the system is now processing through the backlog of episodes. We will post another update when it’s finished getting through the backlog.

[7:40AM EST] – The backlog of episodes has now been cleared and released.  Episodes published now will be released as normal without any delay.


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Apr
20
Spotify Stats Display
Posted by todd on 20 April 2018 06:08 PM

[April 20, 6 PM EST] – The display of Spotify stats is currently offline – we are working to bring it back online as quickly as possible.

[April 20, 6:30 PM EST] – Spotify stats display is back online.


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Apr
16
Spotify Update
Posted by todd on 16 April 2018 08:37 AM

Due to the overwhelming uptake in podcast consumption and podcasters submissions Spotify is going to be making some back end updates to better serve both groups.  There may be some delays in new episodes or shows appearing in Spotify during this maintenance period that they are expecting to last approximately four to six weeks.


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