News
May
22
Stats Maintenance
Posted by todd on 22 May 2017 11:47 AM

[11:30 AM EST] – Stats processing is currently paused as we are performing some maintenance on our stats system.  We’ll post further updates as the work progresses.
[2 PM EST] – Stats processing is running again now and we expect it to catch up later this evening.


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May
9
Database Maintenance – Tuesday May 9th @ 2PM EST
Posted by todd on 09 May 2017 01:40 PM

We’ll be performing maintenance on our database systems at 2PM EST today.  We expect this window to be very short but to avoid any issues we will be putting the system into maintenance mode during this time.

[2PM EST] – The system is now in maintenance mode.  We’ll post an update when the work has been completed.
[2:10PM EST] – This maintenance has been completed and the system is now running normally again.  Thanks for your patience and we apologize for the short notice.


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Mar
20
Database Maintenance – Wednesday – March 22nd
Posted by todd on 20 March 2017 01:00 PM

We’ll be performing some maintenance on our main database cluster at 9AM EST on Wednesday March 22nd.  During this maintenance period we will be putting the system into maintenance mode.  This will prevent access to the publishing platform and will delay the release of any scheduled episodes until after the system is brought back out of maintenance mode.  The serving of media files, RSS feeds, webpages and our web player will continue to operate normally.

[March 22nd, 9AM EST] – This maintenance has begun and the publishing system is currently in maintenance mode.  We’ll update this post as the work progresses.
[March 22nd, 9:30AM EST] – We’ve finished this work and will be bringing the system out of maintenance mode momentarily.
[March 22nd, 10:00AM EST] – All systems are running normally and stats processing which was paused during the maintenance will be caught up in the next hour.


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Dec
23
Happy Holidays & Holiday Support Hours
Posted by todd on 23 December 2016 02:28 PM

Hello,

From all of us here at Libsyn we want to wish you all a happy holidays and happy new year!  In observance of the holidays our offices will be closed on December 26 & January 2nd.  From December 27-30 our support staff will be working on a reduced schedule so please be patient and expect longer than normal ticket response times.

– The Libsyn Team


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Sep
19
September 19, 2016 – Stats Maintenance
Posted by todd on 19 September 2016 12:05 PM

[11:30AM EST] – We’re doing some maintenance on our stats system today.  Stats processing is currently paused we’ll update this post as our work progresses.

[2 PM EST] – Stats processing is running again now, we’ll update this post once it’s fully caught up.

[4 PM EST] – Stats processing is fully caught up at this time.  Today’s maintenance brought additional hardware online to our stats processing to improve performance and support our continued growth.  Thanks for your patience.


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Aug
24
August 24, 2016 – Stats Maintenance
Posted by todd on 24 August 2016 10:24 AM

[10AM EST] – We’re conducting maintenance on our stats system today.  The purpose of this is to add additional hardware to our stats cluster, this will improve the performance of both processing and display of stats.  Stats processing is currently paused and the display of stats in the dashboard may become unavailable at times.  We’ll update this post throughout the day with updates on our progress.

[3PM EST] – The maintenance is progressing and is nearly completed at this time.  We’ll post another update when stats processing has resumed.

[4PM EST] – Stats processing has resumed now and is functioning normally.  We expect stats to catch up sometime late night or early tomorrow morning.


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