Latest Updates
Jun
19
June 19th, 2018 – Stats Processing Delay
Posted by todd on 19 June 2018 09:37 AM

[9:30 AM EST] – Stats processing stopped ~9 hours ago due a failed process.  This issue has now been resolved and stats processing is running normally again now.  We will update this post as the system progresses through the backlog of data.

[12 PM EST] – Stats processing is about halfway through the backlog at this time.  We will post one one more update when it’s fully caught up.

[5:15 PM EST] – Stats processing is now fully caught up and continues to run normally.


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Jun
15
June 15th, 2018 – Spotify Update!
Posted by todd on 15 June 2018 12:36 PM

Spotify has started adding new shows to their system again!  They have a backlog of about 2500 shows from us to get through and should be finished doing that by early next week.  Once that is done things will be back to normal with new shows being added a few days after submission.  Please remember to make sure to complete setup of the Spotify destination:  https://support.libsyn.com/kb/spotify/ otherwise you show will not be submitted to them.


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May
2
May 2nd, 2018 – Spotify Submissions
Posted by todd on 02 May 2018 02:53 PM

Due to higher than expected demand Spotify is doing work on their systems to be able to better handle the submission of new shows.  They are expecting this work to take approximately 4-6 weeks during which time they will not be accepting new shows.  Any newly setup Spotify destinations from now until the end of the month will still be submitted to Spotify but they will not be added to their system until early June.


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May
1
Upcoming Privacy Changes and GDPR
Posted by todd on 01 May 2018 06:01 PM

Upcoming Privacy Changes and GDPR

Thank you for choosing Libsyn.

We strive to maintain our status as one of the worlds most trusted podcast hosting platforms, and central to this goal is the security and privacy of the information you provide to us as a part of your Libsyn account.

The Libsyn platform hosts podcasters from all over the world, and we love our global community. This presence requires us to take a comprehensive look at privacy regulation.

Today, we are sharing how we are preparing to meet the requirements of the new data protection law, General Data Protection Regulation (GDPR), going into effect on May 25th, 2018.

Over the next several weeks, we will be sharing more about the changes and updates that may impact your Libsyn account under the requirements of GDPR.

Please keep an eye out for the following and take action when requested:

  • Updated Libsyn Terms of Service
  • Updated Privacy Policy
  • Additional information on data transparency
  • Changes to user consent which may affect how you sign-up or opt-in to services
  • Libsyn dashboard alerts
  • Further email communications

GDPR creates consistent data protection rules across the European Union (EU) and applies to companies based in the EU as well as companies around the world that provide services and process data from or about individuals in the EU. GDPR has a broader scope than current EU data protection laws and substantial fines for compliance violations. There is a higher standard of consent required from individuals and GDPR provides for broader individual rights to accessing and porting data. To learn more about GDPR, please visit:

https://www.eugdpr.org/

We are committed to data protection and privacy and are taking these steps to continue to comply with data protection laws. We encourage you to review all updated information and take action as necessary to help us to continue to deliver a world-class podcast hosting service to you.


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Apr
23
April 23, 2018 – Episode Release Delays
Posted by todd on 23 April 2018 07:08 AM

[7AM EST] – We became of aware of an issue with the release of episodes being delayed.  From our logs it appears this began occurring approximately 4 hours ago.  We have now resolved the underlying issue and the system is now processing through the backlog of episodes. We will post another update when it’s finished getting through the backlog.

[7:40AM EST] – The backlog of episodes has now been cleared and released.  Episodes published now will be released as normal without any delay.


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