Latest Updates
Nov
29
Libsyn Player Update
Posted by todd on 29 November 2018 05:50 PM

We’ve rolled out a small but useful update to the Libsyn Web Player, for those using the ‘custom’ theme option the episode duration is now shown.  There is nothing you need to do for this to take effect, you’ll see the duration automatically if there’s enough room for it based on the width of the player.

Here’s an example with the duration highlighted on an episode at the initial load of the player:

Here’s another one with the duration highlighted during playback:


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Nov
27
New Libsyn Directory!
Posted by todd on 27 November 2018 10:02 AM

Did you know that Libsyn has a Podcast Directory?  Well we do, and we launched a new version of it today!  Check it out here: https://directory.libsyn.com it’s been completely redesigned from the ground up and has a fresh new look!

If you can’t locate your Libsyn hosted show in the directory please reach out to support:  support@libsynsupport.com

 


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Oct
4
October 12, 2018 – Database Maintenance
Posted by todd on 04 October 2018 10:16 PM

As part of our ongoing commitment to provide reliable, fast service and to expand capacity to support continued growth we will be performing a significant upgrade of our backend database systems on October 12, 2018 from 1AM – 3AM EDT.

During this 2-hour maintenance window the Libsyn 4 platform will be put into maintenance mode for extended periods of time.  When in maintenance mode you will be prevented from logging in to the Libsyn Dashboard so you won’t be able to edit or create new episodes, view stats, etc.  Any episodes scheduled to be released during this time will not be released on time and will experience delays in being released.  Stats processing will be paused during the entire 2-hour window.

Podcast page, RSS feed, web player and asset & media file delivery will be unaffected and will continue to function as normal during this maintenance.


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Oct
4
Apple Podcasts Directory Listing Issue
Posted by todd on 04 October 2018 01:15 PM

Starting on October 3rd we began seeing reports of show listings suddenly showing no episodes in the Apple Podcasts directory listings for some shows.  Apple is aware of the issue and their team is working to resolve it.

Please note this only affects the directory itself, it does not affect subscribers. Subscribing to a show subscribes to the RSS feed, so listeners will still have access to any and all content you have available in your RSS feed.

[UPDATE 7PM EST] – Apple has let us know that this issue should now be resolved.  If you still see your Apple Podcasts listing showing no episodes please contact us


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Oct
3
New Status Page
Posted by todd on 03 October 2018 07:19 PM

We recently launched a new status page that you can use to check the availability of our services.  You can subscribe to get automatic notices of outages or planned maintenance.  We also have a new @LibsynStatus Twitter account that you can follow.


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