Latest Updates
January 28, 2018 – Stats Maintenance
Posted by todd on 28 January 2018 11:31 AM

[11:30AM EST] – We’re doing some maintenance on our stats processing system today, stats processing will be paused during this time.  We expect this maintenance to take ~6 hours and will post an update when the processing has been restarted.

[5:40PM EST] – We’ve completed the stats maintenance and processing has been turned back on.  All logs generated during the time frame of the maintenance will be processed normally in order of oldest to newest.  We’ll post another update when processing has caught back up.

[11PM EST] – Stats processing is continuing to run and we expect it to be caught up in the next 2-3 hours.

[January 29,  7:30AM EST] – Stats processing fully caught up overnight and is continuing to run normally.

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Legacy Stats Update
Posted by todd on 04 January 2018 03:41 PM

At the end of 2017 we rolled out our new stats interface backed by an entirely new stats system – new stats FAQ.  After the new system was launched we continued to process data through the legacy system to allow for direct comparisons during the month of December between the old numbers and new numbers.  Today we have stopped processing data through the legacy system, this means that while all existing data in the legacy system will remain accessible you will no longer see numbers there update.

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November 13, 2017 – Stats Processing Paused
Posted by todd on 13 November 2017 12:23 PM

[12:00 PM EST] – Stats processing is currently paused, you may also see the stats display be intermittently available.  We will update this post when processing is running again and the display issue has been resolved.

[2 PM EST] – Stats display is functioning normally again at this time.  We’re still working on getting processing running again and will post another update when that has occurred.

[6 PM EST] – Stats processing is running again now, we’ll post another update when it finishes catching up.  We appreciate your patience with us on this.

[11:30 PM EST] – Processing is running about an hour behind now and should be fully caught up within the next two hours.

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November 8, 2017 – Stats Processing Delay & Display Issue
Posted by todd on 08 November 2017 01:48 PM

[1:40 PM EST] – Stats processing is currently running ~3 hour behind and is paused at the moment.  You may also notice that the display of stats information in the Libsyn Dashboard is loading intermittently.  We’ll update this post as things get back to normal.

[4 PM EST] – Stats processing is running again but is still several hours behind.  We’ll continue to post updates until it’s caught up.  Stats display has been functioning normally the past hour or so now and we’ll continue to monitor that as well.

[6:30 PM EST] – Stats processing is slowly catching up and is down to being about 2 hours behind now.  We’ll continue to post updates until it’s completely caught back up.

[11 PM EST] – Stats processing has been fully caught up for over an hour now and is continuing to function normally.

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November 1, 2017 – RSS Feed and Podcast Page Issues
Posted by todd on 01 November 2017 05:58 AM

[5:30AM EST] – We’re currently experiencing issues generating and serving RSS feeds and podcast pages.  We’re investigating and will update this post.

[6:30AM EST] – We’re continuing to experience issues with feeds and podcast pages and are continuing to work on it.

[8:00AM EST] – We’re still experiencing issues with feed and podcast page generation and delivery.  We’re working to mitigate the problem and will continue to post updates.

[8:40AM EST] – We are beginning to see things stabilize and most requests for feeds and podcast pages are being successfully delivered.  We’ll continue to monitor the situation closely and post updates as we have them.  We appreciate your patience with us on this issue.

[9:30AM EST] – We’ve continued to monitor the situation and everything is performing normally again at this time.

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