Knowledgebase
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Managing Your MyLibsyn Account
Posted by Krystal O. on 13 February 2012 12:02 PM
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How Do I Update My Credit Card on File?Start by logging into your MyLibsyn account
Once logged in, you will see a list of your subscriptions. You can also see a list of the other subscriptions you could choose to sign up for.
Click on the subscription you want to change
Here, you will find the subscription details. Click on Update My Credit Card
Enter your new billing information and hit Save
How Do I Change My Password?When logged in, click on Change Password along the top of the page
Enter your old password and what you want your new password to be, then save your changes
What If I Forgot My Password?Click on "We can help!" under the login form at http://my.libsyn.com:
Fill in your e-mail address and hit Retrieve Password:
We will send you an e-mail with further instructions. How Can I Cancel a Subscription?Start by logging into your MyLibsyn account
Once logged in, you will see a list of your subscriptions
Click on the subscription you want to change
Click on Cancel Subscription
You will be asked to confirm your wish to cancel (twice). Just say OK and your subscription will cancel immediately.Need more assistance? Visit our video tutorial or contact consumer@libsynsupport.com. | |
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