Knowledgebase
Managing Your MyLibsyn Account
Posted by Krystal O. on 13 February 2012 12:02 PM

How Do I Update My Credit Card on File?

Start by logging into your MyLibsyn account

MyLibsyn

Once logged in, you will see a list of your subscriptions. You can also see a list of the other subscriptions you could choose to sign up for.

MyLibsyn Subscription List

Click on the subscription you want to change

MyLibsyn Subscription

Here, you will find the subscription details. Click on Update My Credit Card

MyLibsyn Subscription Specifics

Enter your new billing information and hit Save

MyLibsyn Update Billing

How Do I Change My Password?

When logged in, click on Change Password along the top of the page

Change MyLibsyn Password

Enter your old password and what you want your new password to be, then save your changes

Change MyLibsyn Password

What If I Forgot My Password?

Click on "We can help!" under the login form at http://my.libsyn.com:

MyLibsyn Password Reset

Fill in your e-mail address and hit Retrieve Password:

MyLibsyn Password Reset

We will send you an e-mail with further instructions.

How Can I Cancel a Subscription?

Start by logging into your MyLibsyn account

MyLibsyn

Once logged in, you will see a list of your subscriptions

MyLibsyn Subscription List

Click on the subscription you want to change

MyLibsyn Subscription

Click on Cancel Subscription

Cancel MyLibsyn Subscription

You will be asked to confirm your wish to cancel (twice). Just say OK and your subscription will cancel immediately.

Need more assistance? Visit our video tutorial or contact consumer@libsynsupport.com.



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