We’ll be doing some maintenance on our systems between 2AM – 6AM EST on February 22nd. During this window we will be disabling uploads as our CDN provider will also be doing an upgrade to the storage device that has caused all the upload issues in recent weeks. These upgrades should fix the issues with the storage device once and for all.

We’re getting reports of some possible download issues, we are currently investigating the issue and will update this post when we know more.

UPDATE 11:35AM EST – We can confirm download issues so far with users being directed to the New York and Seattle locations. It is very possible other locations are affected, we’ve opened up a ticket with our CDN provider. We will continue to update this post.

UPDATE 2:45PM EST – Our CDN has pulled the NYC node out of the loop and this has fixed the issues for us. If you are still experiencing issues downloading please contact us: support@libsynsupport.com and provide a link to the file you are trying to access.

At 10:30am EST we will be performing brief maintenance on our publishing platform.  During this time you will not be able to upload new episodes.  We do not anticipate the maintenance taking longer then 15 minutes and will post an update here once it is complete.

Updated 10:55am: All maintenance has been complete and all systems should be running correctly at this time.

Hello, we appear to suffering upload issues again. Seems to be caused by the same storage device at our CDN having issues again. We’re working with them to fix the issue and are starting to look at alternative solutions so we can avoid the issue in the future.

UPDATE – 10:50 PM EST – Our CDN provider is having an issue with one of the storage devices in the storage pool that we upload our content to. They are working on fixing the issue, we will update this post when we know more.

UPDATE – 11:45 PM EST – The CDN storage is now back up and we are able to successfully upload to it. If you tried uploading during this issue please try re-uploading your file now.

We appear to be suffering similar issues to what we saw yesterday when uploading to our CDN providers storage. We’re on the phone with them right now and will update this post when we have more info.

UPDATE 6PM EST – We are still waiting on our CDN provider to fix the issue with the storage systems. We will continue to update you until it is fixed.

UPDATE 6:35PM EST – This issue is now fixed, if you tried uploading during this issue please try to re-upload your file(s) now.